Reviews | What Our Customers Say

What Our Customers Say

“Steven and Rutherford Plumbing Heating and Cooling turned a bad day into a pretty enjoyable experience. I turned my AC on this spring and it wasn’t working right. I called Steven at noon and he had an appointment for me that night at 6. He was on time, knowledgeable, and very nice. He diagnosed the problem, gave me a little lesson in HVAC 101, and fixed it in about an hour. His price is reasonable and I know if I ever had a problem he would be there ASAP. Overall, if you are unlucky enough to have AC/Heating problems, call Steven at Rutherford Plumbing Heating and Cooling. I had a great experience.”

“Rutherford PHC came to the rescue. They were out same day and I was up an cooling before he left. He was kind, knowledgeable, and reasonably priced. Thank you RPHC!!”

“I have used Steven for water heater replacements multiple times (I have 2 units), he has rerouted plumbing for remodel jobs, and 3 years ago replaced my HVAC unit while we were at work. He is very responsible, courteous, professional, honest and prompt. He has always called to inform us as to when he would be at the house and about how long the job would take. He cleans up after himself and looks as if no one had ever been there. Rutherford Plumbing Heat and Cooling is the only company we use!”

“About a year ago, I had an issue with one of my two AC units. It was a simple issue, but who wants to shop repairmen to get a great deal during the dead of summer? I felt I needed to if I was going to get someone competent and not spend a million dollars. After meeting with Steven I got exactly that! He was punctual, knowledgeable, and courteous; he fixed the problem quickly and didn’t try to sell me on a bunch of extra services. In addition, he helped me identify places where I could reduce air leaks and keep my home cool more efficiently. Now, if you’re like me, you collect service companies that are worth keeping. This is definitely one of them!! Unfortunately, I had a different issue with the second AC unit and Stephen was my go to guy. And again, perfect, quick service. Hopefully I won’t have any more issues, but if I do, you can be sure I’ll call Rutherford Plumbing, Heating, and Cooling.”

“Steve has worked on, and continues to work on, several projects for us: rental homes, business and personal home. He always does what he says he’ll do and has gone the extra mile in helping with our rental properties! Would highly recommend.”

“We had Rutherford install a new A/C unit. Stephen was quick with returning calls, showed up on time, and was very honest in his assessment of our needs. There was no high pressure sales pitch to try and convince us to buy more than we needed, or to commit before he left — just straight up good advice. On the day of the install there was a delay due to parts not being available but Stephen called several times to update me on when he would be arriving instead of just letting me hang in the dark like the many contractors.  When he did arrive he completed the work in less time than estimated and did a fantastic job.  We’re very happy with our experience and plan to use Rutherford’s services again!”

“I have used Rutherford Plumbing many times. Steven provides excellent customer service at a fair price. He is very honest and dependable. I recently purchased an older home and he installed a new water line and all new plumbing. The job was completed in a timely manner. If you are looking for honesty and integrity at the best price, you need to call Rutherford Plumbing. They are simply the best!!”

“If you need someone that is honest, knowledgeable in their trade, and not high sales I would recommend Rutherford Plumbing Heating and Cooling. Based on the four times they have done work for me I would consider them courteous, professional, willing to answer any questions I have, and able to work around my schedule. I consider their service second to none! I have used Rutherford PHC  four times this year to install a new tub faucet, sink plumbing, main water line, and fix an electric heating unit during our cold 2013-2014 winter. As for the jobs. I have had no problems with any of the installs that they have done for me and they have been quick to get the job done. Thank you Steven and the Rutherford Plumbing, Heating, and Cooling Crew!”

“I have had Steven do work for me on multiple occasions.  I will never call anyone else.  He is always prompt, professional and courteous.  He is absolutely honest and I am never uncomfortable to have Steven at my house doing work, even if I am not home.  I have left him there doing work and had him lock up on his way out.  He communicates well on arrival times and status of the job.  Most recently, Steven installed a tankless water heater in my home.  He arrived on time and completed the job quickly, saving me thousands of dollars over other quotes.  My old water heater was in a terrible location for removal and Steven even got it out and hauled it away.  If you ever have any plumbing or HVAC needs, Rutherford Plumbing Heating and Cooling is the only call you should consider making.”

“Excellent customer service!  My family and I have used Rutherford Plumbing Heating and Cooling for several years now, and could not be more satisfied with the work they do!!  I highly recommend them.”